Shipping policy

Welcome to Glow Bites! ✨
We want your order to reach you quickly and safely, so here’s everything you need to know about our delivery process.

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UK Delivery

We currently deliver nationwide across the United Kingdom.
All orders are processed within 1–2 business days after payment is received.

Once dispatched, you’ll receive a confirmation email with your tracking details so you can follow your Glow Bites every step of the way.

Delivery times are estimates and may vary slightly during busy periods or due to postal delays.

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Order Processing

• Orders placed before 12 pm (Mon–Fri) are usually dispatched the same day.
• Orders placed after 12 pm, or on weekends/public holidays, will ship the next working day.
• You’ll receive an email once your order has been shipped.

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International Shipping

We’re working hard to make Glow Bites available worldwide 🌍
International shipping isn’t available just yet, but we’ll update our customers as soon as it launches.

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Returns & Exchanges

We stand behind every jar of Glow Bites. If you’re not completely satisfied, you can return unopened items within 28 days of delivery for a full refund or exchange.

To start a return, please contact our customer service team at [your email here] with your order number.
We’ll guide you through the process and send return instructions.

Please note: We can’t accept returns for opened or partially used products for hygiene reasons.

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Missing or Damaged Orders

If your order hasn’t arrived within the estimated timeframe or has been damaged in transit, please contact us within 7 days of delivery.
We’ll investigate immediately and arrange a replacement or refund where applicable.

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Questions?

Our support team is always here to help.
📧 Email: [your email here]
📦 Visit our [Contact Us] page for more info.

Thank you for shopping with Glow Bites — we can’t wait for you to glow up with every bite! 💖